Suppliers

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Get in Touch

Crossfire for Suppliers

Retail and Wholesale suppliers, will experience many benefits when integrating their systems with customer systems or with their 3PL shipping partner.

The most common type of integration is the automation of orders from retailers into your order management system. This is typically done at the same of as the automation of invoices from your order tracking or accounting system back to the retailer.

See below for details of the benefits and how Crossfire can be used to integrate with Retailers and 3PLs.

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Advantages of Integration

No keying orders
No sending invoices
Improve order accuracy
Compliance with retailer requirements
Spend time on productive business development

Why use Crossfire?

Use our experience

Crossfire has vast experience with retail integration for suppliers.  We have experience working with a large range of retailers, and the quality and timeline of your integration will benefit from this expereince. 

Every retailer has it's own different set of messages and integration approach.  We are familiar with these and we've done it before, so we know the right questions to ask to ensure the integration will go smoothly for you. 

Integration for your business 

Every business has it's own special considerations, it has it's own 'secret sauce'.  Crossfire will cater to these and modify the integration and EDI messaging to work for you.  Some examples of these might be:

  • Price validation on orders
  • Composite products, manufactured upon order
  • Special stock level availability rules

Simple pricing

Set pricing per month based on the number of retailers your exchange data with.  Simple, easy pricing.  No per message or per kilo-character pricing. 

Great support

Quick and easily accessible phone and email support from our locally based support team who are familiar with your business and operation. 

Reduce input

No more keying orders or sending invoices

Easily comply

Compliance with retailer requirements

Reduce errors

Orders are not susceptible to human error

Save time

Spend time on productive activities instead of entry

Trust New Zealand's Largest Retailer

Foodstuffs have trusted Crosfire with their integration solution used by over 2,000 suppliers. The solution consists of EDI integration with over 300 suppliers and the remaining 1,700 suppliers using the Foodstuff Supplier Portal.

Read the case study here

3PL Integration

If you use a 3PL for your storage and distribution, Crossfire works with any 3PL.   Orders arrive from retailers, go into your system, go directly out to your 3PL.   A fully automated business model provides means day to day business operations for suppliers run themselves.  

3PL integration diagram

Our Managed Service

Our fully managed service makes supply chain integration quicker, cheaper, and easier for our clients.   We look after everything from the setup and configuration of new APIs or EDI to the ongoing monitoring, issue resolution, hosting, backups, and security. 

Setup and Configuration
  • Establishing and synchronising products codes between yourself and your retailer
  • Configuring message formats
  • Setting up connectivity 
  • Configuring rules for how orders and invoices are processed into your system
  • End-to-end testing with your retailer
  • Go-live with your retailer
Issue monitoring and resolution
  • Monitoring your implementation for any errors, which may include invalid products, connection failures, invalid addresses
  • Option to add price validation
  • The team will monitor, advise and resolve any issues as part of our service.
Managed environment
  • Cloud based, all the environment is taken care of for you, and you are simply provided a level of service./li>
  • No servers, security, performance, patching or maintence items to worry about.
  • 99.9% Uptime

Increase efficiency through automation

Integrating your EDI data directly into your systems and automatically extracting data further cuts down on duplicate data entry and helps facilitate day-to-day business processes.

EDI system integration lets you eliminate manual entry, improve accuracy, streamline transactions, increase productivity, reduce costs and enhance working relationships with partners.

View systems we integrate with

Integrate with your trading partners

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View trading partners